@inproceedings{paperid:1011253,
author = {Parirokh, Mehri and Farhad Daneshgar and Fattahi, Rahmatollah},
title = {A Theoretical Framework for Development of a Customer Knowledge Management System for Academic Libraries},
booktitle = {World Library and Information Congress: 75th IFLA General Conference and Assembly},
year = {2009},
location = {Milan, ITALY},
keywords = {Customer Knowledge Management System; Academic Libraries; knowledge management},
}