@article{paperid:1048376, author = {Koosha, Hamidreza and Amir Albadvi}, title = {Allocation of marketing budgets to customer acquisition and retention spending based on decision calculus}, journal = {Journal of Modelling in Management}, year = {2015}, volume = {10}, number = {2}, month = {July}, issn = {1746-5664}, pages = {179--197}, numpages = {18}, keywords = {decision calculus; marketing; budget allocation; management judgment; Markov chain; transition matrix; modelling.}, }