@article{paperid:1078875, author = {Pooya, Alireza and Abed Khorasani, Mehran and GHOLAMIAN GHOUZHDI, SIMIN}, title = {Investigating the effect of perceived quality of self-service banking on customer satisfaction}, journal = {International Journal of Islamic and Middle Eastern Finance and Management}, year = {2020}, volume = {13}, number = {2}, month = {January}, issn = {1753-8394}, pages = {263--280}, numpages = {17}, keywords = {Perceived value; Technology readiness; Quality of self-service; Trust and customer satisfaction; Self-service quality}, }