@article{paperid:1083911, author = {Latifian, Ahmad}, title = {THE EQUAL APPROACH TO ASSESS THE EFFECTIVENESS OF ELECTRONIC SERVICE QUALITY IN CENTRAL LIBRARY (CASE STUDY: FERDOWSI UNIVERSITY OF MASHHAD)}, journal = {Journal of Critical Reviews}, year = {2020}, volume = {8}, number = {1}, month = {December}, issn = {2394-5125}, pages = {792--802}, numpages = {10}, keywords = {Key words: Quality of Information; Quality of Service Interaction; Usability}, }