@inproceedings{paperid:1009047, author = {Nazemi, Shamsodin}, title = {Application of Value Stream Mapping in Improving the Service Processes of a Dental Clinic}, booktitle = {India – USA Global Business and Networking Strategy Conference}, year = {2009}, location = {, Chennai, India, June 12-14, 2009, INDIA}, keywords = {waste; value stream mapping; lean manufacturing}, }