@inproceedings{paperid:1011285,
author = {Nazemi, Shamsodin and Mortazavi, Saeed and Sheikhian, Alikazem and A.Hafeez-Baig and R.Gururajan},
title = {An investigation into the relationship between on line services and customer satisfaction},
booktitle = {E-Learn 2009- World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education},
year = {2009},
location = {Vancouver},
keywords = {On line services; Website services},
}