@article{paperid:1012277,
author = {Rahimnia, Fariborz and Moghadasian, Mahdi and Pavel Costka},
title = {Benchmarking leagility in mass services The case of a fast food restaurant chains in Iran},
journal = {Benchmarking},
year = {2009},
volume = {16},
number = {6},
month = {October},
issn = {1463-5771},
pages = {799--816},
			numpages = {17},
keywords = {Agile production; Lean production; Mass production; Middle East},
}