@inproceedings{paperid:1015218,
author = {Nazemi, Shamsodin and M. Nooriafshar and Z. Ghbool},
title = {Application of Value Stream Mapping in Improving the Service Processes of a Dental Clinic},
booktitle = {India – USA Global Business and Networking Strategy Conference},
year = {2009},
location = {Chennai, India, INDIA},
keywords = {waste; value stream mapping; lean manufacturing},
}