@article{paperid:1025588,
author = {Parirokh, Mehri and Farhad Daneshgar},
title = {An integrated costumer knowledge management framwork for academic libraries},
journal = {Library Quarterly},
year = {2012},
volume = {82},
number = {1},
month = {January},
issn = {0024-2519},
pages = {7--28},
			numpages = {21},
keywords = {Customer Knowledge Management Framework; CKM; Academic Libraries;},
}