@inproceedings{paperid:1031801, author = {Koosha, Hamidreza and A. Albadvi and F. Hassanzadeh}, title = {A Robust Optimization approach to Customer Equity Maximization}, booktitle = {OR 2008, the annual International Conference of the German Operations Research Society}, year = {2008}, location = {Augsburg, GERMANY}, keywords = {Customer Equity (CE); Customer Lifetime value (CLV); Robust Optimization; Acquisition; Retention; Budget Allocation}, }