@article{paperid:1038250,
author = {Neda Abdolvand and Amir Albadvi and Koosha, Hamidreza},
title = {Customer Lifetime Value: Literature Scoping Map, and an Agenda for Future Research},
journal = {چشم انداز مدیریت صنعتی},
year = {2014},
volume = {1},
number = {3},
month = {January},
issn = {2251-9874},
pages = {41--59},
			numpages = {18},
keywords = {Customer Lifetime Value; CRM; Valuation; Customer retention; Relationship marketing.},
}