@article{paperid:1050313, author = {Koosha, Hamidreza and Amir Albadvi}, title = {Customer lifetime valuation using real options analysis}, journal = {Journal of Marketing Analytics}, year = {2015}, volume = {3}, number = {3}, month = {October}, issn = {2050-3318}, pages = {122--134}, numpages = {12}, keywords = {customer lifetime value (CLV); customer equity (CE); real options; market penetration; customer development}, }