@article{paperid:1073551, author = {Malakooti, Nargess and Kaffashan Kakhki, Mojtaba and Parirokh, Mehri}, title = {The evaluation of the relationship between customers’ knowledge management and their loyalty to academic libraries}, journal = {Global Knowledge, Memory and Communication}, year = {2021}, volume = {70}, number = {3}, month = {May}, issn = {2514-9342}, pages = {205--224}, numpages = {19}, keywords = {Customer knowledge management; loyalty; academic libraries; Ferdowsi University of Mashhad}, }