@article{paperid:1083131,
author = {Bekamiri, Hamid and Mehraeen, Mohammad and Pooya, Alireza and Hossein Sharif},
title = {A Stochastic Approach for Valuing Customers in Banking Industry: A Case Study},
journal = {Industrial Engineering and Management Systems},
year = {2020},
volume = {19},
number = {4},
month = {December},
issn = {1598-7248},
pages = {744--757},
			numpages = {13},
keywords = {Customer Lifetime Value; Markov Chain Model; Customer Profitability; Bank},
}