@article{paperid:1087281,
author = {,  and Fakoor Saghih, Amir Mohammad},
title = {Electronic service recovery strategies and satisfaction with electronic service recovery: moderating role of value co-creation},
journal = {International Journal of Electronic Marketing and Retailing},
year = {2023},
month = {January},
issn = {1741-1025},
keywords = {electronic service recovery strategies; customer satisfaction with ESR; perceived justice; value co-creation.},
}