@article{paperid:1091002, author = {Iman Maleksadati and Soraya Ziaei and Kaffashan Kakhki, Mojtaba}, title = {What do experts say about the conditions affecting customer knowledge management in academic libraries? An integrated perspective}, journal = {Aslib Journal of Information Management}, year = {2023}, volume = {75}, number = {2}, month = {March}, issn = {2050-3806}, pages = {342--363}, numpages = {21}, keywords = {Academic libraries‌; Customer knowledge management; Customer loyalty; Axial coding pattern; Grounded theory}, }