@article{paperid:1093390, author = {محمد صادقی فر and کفاش پور, آذر and محمد نعامی}, title = {Proposing a Customer Experience Management Model Based on the Grounded Theory Approach in Aviation Industry Case study: Taban Airline)}, journal = {Journal of System Management}, year = {2022}, volume = {8}, number = {2}, month = {June}, issn = {2322-2301}, pages = {34--44}, numpages = {10}, keywords = {Customer Experience Management; Grounded Theory Approach; TABAN Airlines}, }