@article{paperid:1095006,
author = {Bafandegan Emroozi, Vahideh and Fakoor Saghih, Amir Mohammad},
title = {A new approach to human error assessment in financial service based on the modified CREAM and DANP},
journal = {Journal of Industrial and Systems Engineering},
year = {2023},
volume = {14},
number = {4},
month = {April},
issn = {1735-8272},
pages = {95--120},
			numpages = {25},
keywords = {Human reliability; cognitive reliability and error analysis method
(CREAM); decision analytical network process (DANP); financial service},
}