%0 Conference Proceedings %T An investigation into the relationship between on line services and customer satisfaction %A Nazemi, Shamsodin %A Mortazavi, Saeed %A Sheikhian, Alikazem %A A.Hafeez-Baig %A R.Gururajan %J E-Learn 2009- World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education %D 2009