%0 Journal Article %T Prioritizing Factors Affecting Bank Customers Using Kano Model and Analytical Hierarchy Process %A Kazemi, Mostafa %A Kariznoee, Amir %A Hosseini Moghadam Ghouchan Kohneh, Seyed Mohammad Reza %A Sargazi, Mohammad Taghi %J International Journal of Accounting and Financial Management-IJAFM %@ 2322-2107 %D 2013