This paper provides interim results, in the form of (i) an improved conceptual collaborative process model for identifying knowledge-sharing requirements of librarians while collaboratively performing Reference and Information Services (RIS), (ii) results of a questionnaire sent to RUSA1 members for validating the above model, and (iii) an evaluation of the existing state of practice in knowledge sharing in university libraries, also conducted in the light of the proposed model. Analysis of the results confirms validity of the underlying conceptual and relationship aspects among various concepts. Results also reveal that majority of libraries investigated are quite friendly towards knowledge sharing, and majority of librarians value importance of knowledge sharing.. Results also confirm that the knowledge that they mostly use is mainly intangible knowledge.

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