Psychology of Language and Communication, Volume (19), No (1), Year (2015-8) , Pages (44-57)

Title : ( Politeness Strategies in English Business Letters: a Comparative Study of Native and Non-Native Speakers of English )

Authors: Elahe Goudarzi , Behzad Ghonsooly , Zahra Taghipour ,

Citation: BibTeX | EndNote

Th is study investigated the use of politeness strategies in a corpus of English business lett ers writt en by Iranian non-native speakers in comparison with business lett ers writt en by English native speakers. Th e positive and negative politeness strategies proposed by Brown and Levinson’s (1978) theory were employed. A corpus of 46 business lett ers written by non-native employees of four companies and 46 lett ers writt en by native speakers who were in correspondence with these companies were analyzed to examine their use of politeness strategies. Th e results collected from the analysis of lett ers writt en by nonnative parties as senders were compared to those writt en by native speakers as receivers in response. Th e fi ndings showed that although both parties used both types of politeness strategies in their lett ers, non-native participants employed both types (negative and positive politeness strategies) more than native speakers, especially positive politeness strategies, which were found to be used more frequently than negative ones. Additionally, the results demonstrated that social distance plays an important role in the employment of diff erent strategies, particularly in choosing the type of salutation, which is an act requiring the positive politeness strategy to reduce face threatening act. Th us, more frequent use of positive politeness strategies by non-native speakers could be an eff ect of this factor.

Keywords

, Business lett er, politeness strategy, social
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@article{paperid:1053080,
author = {Goudarzi, Elahe and Ghonsooly, Behzad and Taghipour, Zahra},
title = {Politeness Strategies in English Business Letters: a Comparative Study of Native and Non-Native Speakers of English},
journal = {Psychology of Language and Communication},
year = {2015},
volume = {19},
number = {1},
month = {August},
issn = {1234-2238},
pages = {44--57},
numpages = {13},
keywords = {Business lett er; politeness strategy; social distance},
}

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%0 Journal Article
%T Politeness Strategies in English Business Letters: a Comparative Study of Native and Non-Native Speakers of English
%A Goudarzi, Elahe
%A Ghonsooly, Behzad
%A Taghipour, Zahra
%J Psychology of Language and Communication
%@ 1234-2238
%D 2015

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