This research was conducted with the aim of survey structural relationships between the submitted services quality for staff, staff empowerment and staff’s productivity with mediatory staff’s satisfaction and staff’s loyalty. Research method in terms of purpose was developmental-applied and in terms of data collection methods was a descriptive–correlational research. The study statistical population was consisted of staff total of the Mashhad Branch Islamic Azad University (600 people) in2016 that were selected. Data were collected by following questionnaires: Submitted services quality for staff (Self-made), staff’s productivity (Self-made), staff empowerment Spreitzer (1995), staff’s satisfaction Visoki and Krom (1991), and staff’s loyalty Hosseini, Halvaeiha & Ramezani (2011). Their reliability was gained 0.88, 0.87, 0.94, 0.92 & 0.82 respectively. Then, they were analyzed by path analysis in Lisrel software. The results indicated that: Except two paths (include the submitted services quality for staff to staff ’s loyalty and also staff empowerment to staff’s loyalty) all studied paths between variables were positive & significant. Thus, after remove these two paths, the research final model fit was satisfactory. Therefore, attention to the causes of staff’s prod uctivity should be noted in organizations, certainly with approach of staff’s satisfaction and staff’s loyalty.

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