Lighting continuity is one of the preferences of citizens. The quality of lamps and defect correction time are paramount in lighting continuity. Selecting skilled workers and high-quality lamps has a significant impact on risk reduction during the maintenance contract. Sharing the benefits between contract parties in the public-lighting system to assure a win-win condition supports stakeholders\\\' satisfaction. This research proposed a model to improve strategies for public-lighting asset management. In this regard, the guarantee period and maximum correction time are used for the reward and penalty mechanism. The results show that the commitment to a lifetime guarantee has encouraged the contractor to purchase quality lamps and ultimately receive a reward in 2018 and 2019. Similarly, incentives on the correction time have caused employees to reduce the detection and correction time to less than two days from 2016 to 2019.

Keywords