International Journal of Innovation Management and Organizational Behavior, دوره (3), شماره (1), سال (2023-3) , صفحات (60-70)

عنوان : ( Systematic Review of Organizational Trust Models )

نویسندگان: آرزوسادات هاشمی امین , غلامرضا ملک زاده , یعقوب مهارتی , محمد مهرآیین ,
فایل: Full Text

استناددهی: BibTeX | EndNote

چکیده

The emergence of the Neoclassical school marked the beginning of the recognition of the importance of human resources for organizations; now, at the dawn of the third millennium, human resources are regarded as the beating heart of organizations, and their trust in the organization is akin to the blood flowing through the organization\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s veins. Organizational trust is a multi-level phenomenon and reflects the organization members\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' assessment of the organized or predictable systems regarding their competency in fulfilling their goals and responsibilities and adherence to accepted ethical principles in interactions with stakeholders. Researchers opine that contemporary organizations without organizational trust are largely incapable of sustaining organizational life. Consequently, the existence of a comprehensive organizational trust model that examines most components associated with organizational trust is a necessity for organizations; enabling them to increase their productivity and effectiveness by creating and developing organizational trust. Despite the increase in studies on this construct, research has been scattered and lacks the necessary integration. In addressing this gap, this study employs a systematic approach and the seven-step framework of Petticrew and Roberts and refers to scientific texts on organizational trust in the period 1995-2022 AD. It aims to clarify the conceptual understanding of the organizational trust construct, review and summarize the conceptual models of organizational trust and their limitations, and determine whether there is a gap in the organizational trust model. Out of 13,423 studies, only 63 focused on the construct of organizational trust. Among these 63 relevant articles, only 6 presented models of organizational trust, each with its strengths but also limitations. The limitations of the identified models briefly include presenting a model for trust within an organization or interpersonal trust instead of organizational trust, considering organizational trust as a one-sided phenomenon or merely as a psychological category, majority models being literature reviews, limiting the model to the relationship between a specific trustor and trustee, examining limited components in the model, and the influence of contextual factors on the model. Therefore, it seems that despite a few models of organizational trust, a comprehensive and complete model for this vital organizational construct has not been presented, and in the field of organizational trust studies, there is a lack of a model that comprehensively encompasses the components influencing organizational trust.

کلمات کلیدی

, Organizational Trust, Model, Systematic Review
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@article{paperid:1097625,
author = {هاشمی امین, آرزوسادات and ملک زاده, غلامرضا and مهارتی, یعقوب and مهرآیین, محمد},
title = {Systematic Review of Organizational Trust Models},
journal = {International Journal of Innovation Management and Organizational Behavior},
year = {2023},
volume = {3},
number = {1},
month = {March},
issn = {2981-1120},
pages = {60--70},
numpages = {10},
keywords = {Organizational Trust; Model; Systematic Review},
}

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%0 Journal Article
%T Systematic Review of Organizational Trust Models
%A هاشمی امین, آرزوسادات
%A ملک زاده, غلامرضا
%A مهارتی, یعقوب
%A مهرآیین, محمد
%J International Journal of Innovation Management and Organizational Behavior
%@ 2981-1120
%D 2023

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