Purpose – Information, owing to its nature, has numerous capabilities. Through utilizing these capabilities, information systems can add to the value of information. The purpose of this paper is to explain where and how added value emerges from the work processes in library and information professions. Design/methodology/approach – The paper begins with a review of the related literature and then takes a conceptual approach to discuss different values of information and IR systems; elaborates on how each of the processes such as assessment of needs, selection, description/organization, storage/processing, search/retrieval, and dissemination generate capabilities that lead to added value. Findings – The paper identifies that added value is generated through processes such as reproduction, exchange, transfer, refinement, analysis, interpretation, synthesis, and regeneration of information. Many such processes turn information into knowledge. Research limitations/implications – This paper is based on the author\'s reflections on the matter of added value generated by library and information practice. Further empirical studies are needed to substantiate the extent to which such values are generated through information systems and services in the real world. Practical implications – Librarians and information specialists can find through their working practice how to design systems and services which can generate added value for information. Originality/value – In the present evolving conditions, library and information professionals are able to add to the value of information by sharing their knowledge with the expertise of computer scientists and finding a variety of ways and up-to-date methods of optimizing existing systems, as well as designing new systems. These are the two strategies along which the profession should guide its educational, research and practical endeavors.

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