Foresight, Year (2019-8)

Title : ( A socio-technical analysis of internet of things development: an interplay of technologies, tasks, structures and actors )

Authors: Kimia Ghaffari , Mohammad Lagzian , Mostafa Kazemi , Gholamreza Malekzadeh ,

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Abstract

Purpose – Prior research on the area of internet of things (IoT) development has primarily emphasized the overview descriptions and rarely investigated this area from a socio-technical standpoint. However, IoT development is a socio-technical ensemble, which requires analysis with a simultaneous focus on both technical and non-technical issues. Hence, this paper aims to analyze the development of IoT through the lens of the socio-technical system (STS) theory. Design/methodology/approach – Having reviewed the STS theory, the key components of the IoT development are identified using prior literature review and semi-structured interviews with experts involved in the Iranian IoT development effort. Findings – As a result, this paper provides insight into the key socio-technical issues in the IoT development classified under technology, tasks, structure and actors as four components of STS. Moreover, the close connections between the components are clarified. Originality/value – This research is among the earliest studies, which use the STS theory to investigate the IoT development. The conducted socio-technical analysis of this study may assist the governments, industries and entrepreneurs as the chief stakeholders of IoT development to better align their actions with each other and achieve a balance between both technical and social sides.

Keywords

, Internet of things, IoT development, Socio-technical systems theory, Socio-technical perspective, Qualitative research
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@article{paperid:1076237,
author = {Ghaffari, Kimia and Lagzian, Mohammad and Kazemi, Mostafa and Malekzadeh, Gholamreza},
title = {A socio-technical analysis of internet of things development: an interplay of technologies, tasks, structures and actors},
journal = {Foresight},
year = {2019},
month = {August},
issn = {1463-6689},
keywords = {Internet of things; IoT development; Socio-technical systems theory; Socio-technical perspective; Qualitative research},
}

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%0 Journal Article
%T A socio-technical analysis of internet of things development: an interplay of technologies, tasks, structures and actors
%A Ghaffari, Kimia
%A Lagzian, Mohammad
%A Kazemi, Mostafa
%A Malekzadeh, Gholamreza
%J Foresight
%@ 1463-6689
%D 2019

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